Certificate Programme in Online Tech Support Scams
Published on June 27, 2025
About this Podcast
HOST: Welcome to our podcast, today we have a special guest who will be discussing the "Certificate Programme in Online Tech Support Scams." Can you tell us a bit about the course and what inspired you to create it? GUEST: Absolutely, the course is designed to equip learners with essential skills to combat tech support scams, which are on the rise. I was inspired by the need to protect individuals and organizations from online threats, and this program offers a competitive edge in the job market for those interested in cybersecurity. HOST: Interesting, can you share any personal experiences or insights related to tech support scams? GUEST: Of course, I've seen firsthand how scammers use tactics like pop-ups and cold calls to trick people into giving them access to their computers. It's crucial to understand these tactics to protect ourselves and others. HOST: That's eye-opening. Can you tell us about any current industry trends relevant to the course? GUEST: Absolutely, with the increase in remote work, there's been a surge in tech support scams targeting individuals and businesses. This course covers the latest trends and offers strategies to stay ahead of scammers. HOST: That's concerning, but also important information for our listeners. What do you think are some of the biggest challenges faced in the field or while learning/teaching this subject? GUEST: One challenge is keeping up with the constantly evolving tactics used by scammers. Another is helping learners understand the psychology behind scams, so they can better identify and avoid them. HOST: Those are important challenges to address. Finally, what do you think the future holds for this area or industry? GUEST: I believe the demand for professionals who can protect against tech support scams and other cyber threats will continue to grow. This course offers a great opportunity for learners to gain the skills they need to succeed in this field. HOST: Thank you for sharing your insights with us today. The "Certificate Programme in Online Tech Support Scams" is a valuable resource for anyone looking to advance their career in cybersecurity.